Question 1

What is an AI automation agent?

Accepted Answer

An AI automation agent is a custom workflow — built here using n8n and Claude API — that reads inbound messages, classifies them, and takes the right action automatically: booking a call, sending a reply, updating your CRM, or flagging you for review. It runs 24/7 without you touching it.

Question 2

What tools does Merlin use?

Accepted Answer

Merlin is built on n8n (the workflow engine), Claude API (the language model), and your existing tools — CRM, calendar, inbox, or anything with an API. Common integrations include HubSpot, Notion, Cal.com, Gmail, and Slack.

Question 3

How long does Merlin setup take?

Accepted Answer

Setup takes 2–3 weeks. Week 1 is knowledge ingestion (your docs, FAQs, pricing). Week 2 is workflow wiring (n8n flows connecting Merlin to your tools). Week 3 is testing with real scenarios until you're confident it handles your edge cases.

Question 4

How much does Merlin cost?

Accepted Answer

Setup starts from €690 (fixed price, one-time). Optional monthly support starts from €250/mo and covers Claude API costs, n8n hosting, and ongoing refinement as your business evolves. Cancel anytime.

Question 5

Does Merlin replace my CRM?

Accepted Answer

No — Merlin connects to your existing CRM and writes to it automatically. Every conversation creates or updates contact records, adds tags, notes, and calendar events. You keep your CRM, you just stop entering data manually.

Question 6

Can Merlin work with my existing inbox?

Accepted Answer

Yes. Merlin can be connected to Gmail, Outlook, a contact form, a Typeform, or a WhatsApp Business account. It reads inbound messages wherever they arrive and acts based on the rules you define.

AI-агент, который ведёт твою первую линию.

Что он заменяет.

Входящий триаж

Поддержка без остановок

Данные без рутины

Как я его настраиваю.

от €690 настройка · поддержка от €250/мес